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10 Questions to Ask When Replacing Your Heating or Cooling System

Getting ready to replace your heating or cooling systems? Use this handy checklist to make sure you are asking the right questions.

  1. Will the HVAC contractor provide a free, no obligation estimate for the system and installation, including options? Be sure all labor costs, parts prices, warranty specifications and energy efficiencies are included in the estimates.
  2. What size heating or cooling system is ideal for my home? This includes considerations for wall/attic insulation, window efficiency, lot/sun location, and much more.
  3. What is the efficiency rating for the new HVAC system? How will that impact energy costs? What brands do you offer and why?
  4. Should my home have multiple heating and cooling zones based on the areas of the house I use the most?
  5. Do I need to address humidity, either with a home dehumidifier or humidifier?
  6. What are the special offers, rebates, tax credits and financing offers?
  7. What is the service reputation of the company/companies you are evaluating? What is their availability if something goes wrong? Do they work 24/7?
  8. What training, background checks, licenses, do the technicians have?
  9. What is the manufacturer’s warranty? What warranty/guarantee does the HVAC contractor provide?
  10. What is the timetable for the installation, from start to finish? Do you remove the old unit, and is that included in your fee? Is clean-up included and will the work area (ductwork, walls, flooring) be finished as they were before the work commenced?

DiPietro is BBB Accredited

DiPietro BBB Heating and Cooling Accreditation

As a certified BBB Accredited Business, a company must meet rigorous standards. DiPietro has earned an A+ from the BBB!

The BBB Code of Business Practices represents sound customer service practices that enhance customer trust and confidence in business. The Code is built on the BBB Standards for Trust, which are eight principles that summarize important elements of creating and maintaining trust in business.



The heating and cooling experts at DiPietro Heating Cooling, Plumbing have written a new e-book, Pro-Tips to Keep Your Heating & Cooling Systems In Tip Top Shape. It is filled with advice on checking your home’s heating and cooling systems, hot water heaters and more. It talks about the advantages of preventative maintenance, watching for problem warning signs, and knowing when to call a professional—and how all of this can save you money in the long run.

Our e-book is completely free. All you need to do is provide your email and we’ll send it right to you. Your information will be kept total confidential and not shared with other organizations.

Don’t let inefficient heating and cooling systems cost you more. Call DiPietro today!

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